Privacy Policy
Last Updated: April 23, 2025
This Privacy Policy describes how Salt Lake Valley Construction LLC, DBA Fix A Patch (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our website Fixapatch.com , including information submitted through WPForms for construction estimates. This policy applies specifically to users located in the State of Utah.
1. Information We Collect
We collect the following types of information from you:
- Information You Provide Directly:
- Contact Information: When you request an estimate or contact us through the Website, you may provide your name, email address, phone number, and physical address.
- Project Details: You may provide information about your construction project, including its type, size, location, and any specific requirements you outline in your message.
- Uploaded Files: When requesting an estimate, you may upload files such as blueprints, site plans, photographs, and other relevant documents through WPForms. This may include personal information visible within these files.
- Communications: Records of your correspondence with us, including emails and form submissions.
- Information We Collect Automatically:
- Usage Data: We may collect information about how you interact with our Website, such as the pages you visit, the links you click, and the time you spend on our site.
- Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Estimates: To evaluate your project requirements based on the information and files you provide and to generate approximate cost estimates.
- Communication: To respond to your inquiries, provide updates on your estimate request, and communicate with you about our services.
- Improving Our Services: To analyze website usage and feedback to improve our Website, services, and customer experience.
- Internal Operations: For our internal administrative purposes, such as record-keeping and data analysis.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes in the State of Utah and the United States.
3. Sharing Your Information
We may share your information with the following categories of recipients:
- Our Employees and Contractors: We may share your information with our employees and independent contractors who need access to it to provide services to you, such as preparing estimates. These individuals are bound by confidentiality obligations.
- Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, email communication, and other services. These providers will have access to your information only to the extent necessary to perform their services and are obligated to protect your information.
- Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law, legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of the transfer.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For estimate requests, we typically retain the information for 3 months after the estimate is provided, unless you become a client, in which case we will retain the information as part of your project records. Uploaded files will be stored securely for the duration necessary to provide the estimate and may be securely deleted thereafter, unless we have a legitimate business reason or legal obligation to retain them.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights Under Utah Law
Under the Utah Consumer Privacy Act (UCPA), effective December 31, 2023, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
- Right to Deletion: You have the right to request the deletion of personal data that you have provided to us.
- Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means.
- Right to Opt-Out of Sales and Targeted Advertising: While we do not currently “sell” your personal data as defined under the UCPA, you have the right to opt-out of the processing of your personal data for the purposes of targeted advertising.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within the timeframes required by the UCPA.
7. WPForms and Data Handling
We use WPForms to collect information through our online forms, including file uploads for estimates. WPForms itself has its own privacy policy, which you can review on their website. While we take measures to secure the data collected through WPForms, we are also subject to the security practices of WPForms.
8. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Info@fixapatch.com